Accessibility statement for Once Upon’s website
We want as many people as possible to be able to use our website, www.onceupon.photo, regardless of ability, context, or technology.
We aim to meet the accessibility requirements set out in the European standard EN 301 549, which is based on WCAG 2.1 level AA, and we are continuously working to improve the accessibility and usability of all of our digital content.
How accessible is the website?
We regularly use manual testing to identify areas that can be improved for accessibility. While many parts are accessible, we are aware that some areas still need improvement.
Known limitations
Some areas of the site may not yet be fully accessible, such as:
- - Heading levels are not always consistent
- - Some text elements are not properly coded for assistive technologies.
- - Certain font sizes may be too small for comfortable reading.
Improvements in progress
Accessibility is an ongoing priority, and we are committed to identifying and addressing potential barriers.
How we tested this website
We have performed a self-assessment (internal testing) of onceupon.photo. We have also performed testing with third party solution Accessibility Cloud.
Feedback and contact information
If you experience any issues, or if you need information in a different format, please contact us: happytohelp@onceupon.se.
We appreciate your feedback and take every report seriously.
This accessibility statement was last reviewed on 16 June 2025.
Click here to read accessibility statement for Once Upon app & web app.