Accessibility Statement for Once Upon’s website

This accessibility statement applies to onceupon.photo, which is a website run by Once Upon Publishing AB. We want as many people as possible to be able to use our website, regardless of ability, context, or technology.


That means you should be able to:


  • change color, contrast levels and fonts.
  • zoom in without the text spilling off the screen.
  • navigate most of the website using just a keyboard.
  • navigate most of the website using speech recognition software.
  • listen to most of the website using a screen reader.


We aim to meet the accessibility requirements set out in the European standard EN 301 549, which is based on WCAG 2.1 level AA, and we are continuously working to improve the accessibility and usability of all of our digital content.

Limitations

The website failed to meet 11 success criteria out of 50 applicable and these are primarily related to the navigation menu. These limitations may affect how some users navigate and interact with the site. We are aware of these limitations and are actively working to improve the menu to ensure it becomes fully accessible and aligned with relevant standards.

Feedback and contact information

If you need information on this website in a different format:



We will consider your request and get back to you in 7 days.

Reporting accessibility problems with this website

We are always looking to improve the accessibility of this website. If you find any problems not listed on this page or think we are not meeting accessibility requirements, contact: Once Upon at happytohelp@onceupon.se

Enforcement procedure

If you contact us with a complaint and you’re not happy with our response contact the Equality Advisory and Support Service (EASS). The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Website and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’).

Preparation of this accessibility statement

This statement was prepared on 2026-03-19 and published on 2026-03-19. It was last reviewed on 2026-03-19.


Click here to read accessibility statement for Once Upon app & web app.